Shipping policy

Products are made to order, so please allow time for both production and shipping. Estimated delivery dates are estimates and are not guaranteed. Delivery times may vary depending on the product, fulfillment location, destination, carrier delays, holidays, or other circumstances outside our control. The Psychic Sleuth Merch is not responsible for delays caused by the shipping carrier after an order has been dispatched. Incorrect Shipping Addresses Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us immediately if you discover an error. Once an order has entered fulfillment or shipped, we may not be able to change the address or replace an order delivered according to the information provided at checkout. Questions or Problems With an Order If something genuinely went wrong with your order, please contact us. We want you to receive what you ordered and will work with you to resolve legitimate production, damage, or fulfillment problems.